Política de reembolso
All sales are final. We do not accept returns on any item.
Refunds & Replacements (if applicable)
Refunds on any order will not be permitted.
Replacements will only be applicable if your item is defective or has arrived damaged due to shipping issues.
Required Procedure for Replacement: If your item has arrived damaged, please email us at Plasticfaceshields@gmail.com,
- ORDER NUMBER
- NAME OF CUSTOMER ON THE ORDER
- PROOF OF DAMAGE (Including box damage)
- NUMBER OF PRODUCTS THAT ARRIVED DAMAGED
*PLEASE NOTE- Proof of damage must include a clear video recording, as well as images of the order’s original packaging, shipping label on box, and all broken items in the same picture frame.
Proof of damage must be submitted within 2 calendar days of shipment arrival date
If proof of damage is not provided within 2 calendar days of shipment arrival, your order will not be valid for a replacement.
Failing to provide any of the requirements above will automatically disqualify your replacement submission.
-If your replacement submission is approved, you will be subject to a credit value totaling equal or lesser the amount paid at the time of purchase.
All replacements are subject to Faulkner Inc. approval and must be authorized by a Faulkner Inc. Representative.
Please notify us of errors in your order within 2 calendar days of shipment arrival.
Faulkner Inc of Miami is committed to ensuring you receive the correct product, if your item does not match what is listed on your original invoice, we will generate a replacement.
Shipping costs are non-refundable.
Depending on where you live, the time it may take for your product to reach you may vary.
- Faulkner Inc. is not liable for any delays in delivery caused by a 3rd party carrier
*Please be aware most carriers currently have a suspension of service guarantee, to ensure your item arrives by the desired date, please plan in advance and with ample time.
- Faulkner Inc will not be held responsible for orders shipped to an incorrect address provided by the customer.